Account & Billing

Payment Methods and Invoices

Everything you need to know about payments, invoices, and billing management. Learn about accepted payment methods, invoice access, and refund policies.

4 min read
Updated January 2025

Accepted Payment Methods

We accept the following payment methods:

Credit & Debit Cards

  • Visa
  • Mastercard
  • American Express
  • RuPay (India)

UPI (India)

Indian customers can pay using any UPI app including Google Pay, PhonePe, Paytm, and bank UPI apps.

Net Banking (India)

Direct bank payments are supported for all major Indian banks through our payment partner.

Payment Security

Your payment information is always secure:

  • We never store your full card details
  • Payments are processed through PCI-compliant processors
  • All transactions use SSL encryption
  • 3D Secure authentication for supported cards

Bank-Level Security

We use industry-standard encryption and security measures to protect your payment information.

Managing Your Payment Method

Updating Card Details

1

Go to Billing Settings

Navigate to Settings → Billing in your dashboard.

2

Update Payment Method

Click "Update Payment Method" button.

3

Enter New Details

Enter your new card details securely.

4

Save Changes

Confirm and save. Your new method will be used for future charges.

Failed Payments

If a payment fails, we will:

1Send you an email notification
2Retry the payment after 3 days
3Retry again after 7 days if still failing
4Pause your subscription if payment cannot be collected

Avoid Service Interruption

Update your payment method promptly if you receive a failed payment notice to avoid service interruption.

Invoices

Accessing Your Invoices

All invoices are available in Settings → Billing → Invoices.

  • Download PDF invoices for your records
  • View payment history
  • See upcoming charges

Invoice Contents

Each invoice includes:

  • Invoice number and date
  • Plan and billing period
  • Amount charged
  • Payment method used
  • Tax information (GST for India)

Tax Information

For Indian customers, 18% GST is added to all plans. The GST amount is clearly shown on your invoice. For businesses, add your GSTIN to claim input tax credit.

Refunds

We offer refunds in the following cases:

Within 7 days

Full refund if you're not satisfied

Technical issues

Prorated refund for service outages

Duplicate charges

Full refund of extra charges

To request a refund, contact support@auditseotool.com with your account email and reason for the refund.

Canceling Your Subscription

1

Go to Billing Settings

Navigate to Settings → Billing.

2

Click Cancel

Click "Cancel Subscription" button.

3

Confirm

Confirm your cancellation.

Access Continues

Your access continues until the end of your current billing period. No future charges will be made.

Need Help?

For billing questions or payment issues, contact billing@auditseotool.com.

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